FAQs

How do I know once my order is confirmed?

Once your payment is authorized and your order is completed, you will receive an email from Sareewave confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid. You will also receive an SMS confirming the same. You will also see order ID on your screen.

I have already placed my order, can I add more items to the same order?

Yes, you can get in touch with us on Support@sareewave.com Or Call us on +91 9574503372 and we would be able to help you out

What is the estimated delivery time?

The delivery time varies from cities to cities. Typically it takes 3-4 days for all metros & Tier 1 cities. Tier 2 & 3 cities may take 3 to 5 days. Some cities in North East India & J&K etc. may take minimum 5 to a maximum of 7 days. Due to unforeseen reasons there might be delay in shipments and would appreciate your patience. We would definitely try our best to get your shipment delivered asap.

How are orders placed on sareewave.com, delivered to me?

Once the order is placed, we ship the order through one of our various courier partners. All these partners are reputed, logistic service providers. Once your order has been shipped you will get an email and an SMS informing you the details of courier partner and an AWB number using which you can track your shipment. Furthermore, we would also share the estimate delivery dates via SMS and email.

Can I change my delivery address or mobile number once the order is placed?

Yes, For update mobile no and address please contact us on +91 9574503372 Or Email Us : support@sareewave.com, Once your order has been dispatched addrees and mobile no can not be changed

How to check the status of my order?

To check the status of your order, log in to www.sareewave.com and go to “My Orders” section under “Account”. We will also email you when there is a status update to your order.

I am unable to place an order

We are sorry you're facing hiccups while placing an order; we'd hate to inconvenience you further. So here are some options: Try using a different browser or device if possible or contact us on support@sareewave.com or call us on +91 9574503372 or you can use the chat option available on the website. Our team will try to resolve your issues as soon as possible.

I would want to cancel my order.

You can cancel your order before it is shipped. Once shipped your order cannot be cancelled

I am an international customer but want delivery in India. Is this possible?

Yes. It is possible for us to deliver your shipment to India. We would need the complete shipping address along with a local contact number. If the delivery address is of a Hotel, would recommend you to give us your personal local contact number which would be reachable at all times.

Are there any shipping charges?

All India Free Shipping.